Help Center > Reservation

How to book a Cityscoot ?

I have just reserved a scooter. How long do I have to collect it?

Can I cancel my reservation?

How can I find my 4-figure code?

I am typing the code into the scooter’s keyboard but nothing’s happening!

I have just arrived at my scooter, it is unusable. What should I do?

I booked the moped, but I can’t find it

I book my Cityscoot, but the “free” LED remains lit