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Help Center > Reservation > I have just arrived at my scooter, it is unusable. What should I do?

I have just arrived at my scooter, it is unusable. What should I do?

Let us know about the problem via the form on the app (the ‘Contact us’ section in the Help menu) or contact Customer Services on +33 (0)9 69 36 20 26. Terminate your reservation and choose another scooter.