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Learn moreHelp Center > During the rental > My battery has run out! What should I do?
Park the scooter in a parking space reserved for 2-wheeled motor vehicles.
Call Customer Services on +33 (0)9 69 36 20 26 to tell us about the incident.
It is your responsibility to monitor the battery level.
Repatriation of a broken-down scooter may result in charges; these will be billed to you.