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Help Center > During the rental > My battery has run out! What should I do?

My battery has run out! What should I do?

Park the scooter in a parking space reserved for 2-wheeled motor vehicles.

Call Customer Services on +33 (0)9 69 36 20 26 to tell us about the incident.

It is your responsibility to monitor the battery level.

Repatriation of a broken-down scooter may result in charges; these will be billed to you.