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Help Center > General information > How can I delete my account ?

How can I delete my account ?

It is possible to delete your Cityscoot account. To do so, send your request by email to privacy@cityscoot.eu with a selfie holding your ID.

 

In order to access your request, you must fulfill one or all of the following criterias : 

 

  • Account not used for the last 12 months
  • No transactions (payments) on your account for the last 12 months
  • Positive balance on your account  

For more information about your rights you can read our privacy policy.